What is a payment reminder?
The first thing is the most important thing. A payment reminder can be in the form of a letter, email, document, or other information that businesses send to customers to remind them to pay an outstanding invoice.
As the cycles show, the reminders assist customers in paying the company for the amount owed. The good news is here. Businesses can automate these processes with invoicing software. This saves you time and money. The most important trait of payment reminder message is their friendly tone. You can be sure that the payment reminders won’t offend or put off customers.
Notification Emails for Payment Reminders
Let’s take a look at reminder emails for overdue payments. It is important to remind clients to send polite and friendly reminders. To ensure you don’t forget any points, review the checklist before sending an email reminding clients to pay their bills on time.
If you have not received your payment after a month, then you can substitute emails with phone calls. It is best to put in all your efforts to avoid any late payments.
- You can notify the customer about the payment terms from the beginning.
- Businesses offer discounts to customers who pay early.
Payment reminder messages
This is the good news:
90% of text messages are opened within three minutes, while only 24% of emails are opened. You’re faced with a decision about whether to contact clients via SMS or email for reminders of overdue payments and you should choose to send a text message to clients. Statistics show that text messaging is preferred by half of consumers to communicate with businesses.
You just need to ensure that you follow all regulations and compliance. You don’t have to bombard the consumer with constant messages just because they are your clients. They have already opted in, so spamming them is not a good idea. The Telephone Consumer Protection Act (TCPA), which protects customers, states that businesses must send clear, concise, understandable, and simple content.
How do you send a friendly reminder message to pay?
It can be difficult to send a payment reminder message, especially if it isn’t your first. It’s okay to feel frustrated and angry inside. Don’t let it affect the content. A friendly reminder payment for the due can be used to remind the client to pay the bill. It should be repeated with multiple clients. To help you write a friendly reminder payment, follow the checklist below.
- You are not alone
This is not something you are doing alone. It’s a common occurrence to forget payments or fall behind. It doesn’t matter how difficult it is, you have to go through this process. Take a deep breath.
- Polite Intro
You should be friendly and polite in your introduction. Personalize your message so that you can approach the client in a unique way.
- Early Reminder
You should send reminders of payment at least a few days before the due date to be polite and friendly.
- We are grateful
It can be powerful to say thank you. You don’t want to sound fake. Be sincere and thank the client for their attention.
Do not send more than two reminders to the client before you take any drastic action. Inform the client in advance that you will only accept payment if it is still overdue.